To ensure consistency of the professional services we provide to airlines and airport throughout the world, we have most exacting standards when it comes to selecting staff. We want expertise, we want passion and we want people that can bring fresh and innovative thinking to all aspects of their work.


Our current opportunities are listed below, and if you are confident you can impress us with your talents, drop a line.

Audit Staff


Summer 2016 : We are currently seeking 1 further staff to join the Audit team. Experience in the aviation sector is preferred (but not essential), and some understanding of market research and/or product development is desirable. An experience of global air travel is an advantage, and this must be documented and demonstrated on request. A keen eye for detail is critical, and due to the nature of the work, a successful candidate must be able to demonstrate that they can work on their own initiative.

The positions are based in the UK, principally flying from Heathrow Airport, and candidates must already live within easy travelling distance of Heathrow, and possess a UK or EU passport (applications from outside these criteria will not be accepted or responded to).


The audit staff positions involve frequent (often arduous) global travel, and the candidate should be prepared to be away for periods of 6-10 days at a time. These are not positions where staff can expect to luxuriate in 5-Star overnight hotel stops or experience paid-for global sightseeing. So please, no dreamers or time-wasters!

Due to the unique nature of the work, the successful candidate will initially be engaged on the basis of a 2-3 month trial to determine suitability for the work and lifestyle. Persons who do not meet the stated location details shown above should not apply, and may not receive a response if they choose to do so.

If you believe that you meet our requirements, please e-mail Peter Miller, explaining why you should be considered, what personal strengths and benefits you can bring to the position, and why we should meet with you.

Mr Peter Miller
Director Marketing


Senior Consultant


Skytrax play an active role in the design and delivery of operating modules for Quality improvement, transformation and development programmes, advising airlines and airport companies across the world. This includes working with Customer Experience, Service Design and Experience Engineering projects.

We are currently seeking to appoint a further Senior Consultant / Advisor to join the team. You will work as part of a team of specialists providing Quality Advisory services to airlines and airports across the world, and must be able to meet the exacting standards we deliver as an organisation. If you can answer yes to some key questions below, contact us for an initial chat.


»  Can you impress us with your industry knowledge and experience?
»  Are you confident and capable of working with clients at the highest (board) level?
»  Do you have high standards of report writing and confident / trusted presentational skills?

The position requires very frequent and extensive worldwide air travel (often at short notice) and potential candidates must be able to demonstrate their commitment and ability to comply with such style of work.

We will not consider applicants that do not presently reside in the UK, with easy access to our operating hub airport at Heathrow.

If you believe that you could meet our requirements, please e-mail Edward Plaisted, explaining why you should be considered, what personal strengths and benefits you can bring to the position, and why we should meet with you.

Mr Edward Plaisted


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