Airlines featured in the official Airline Star Ranking membership benefit from a range of Competitive Performance analysis studies on an annual basis. The official Airline Star Ranking programme applies an internationally recognised evaluation system to assess the "front-line" quality standards of an airline. Star Ratings reflects the reality of "delivered" product and service supplied to customers.

Selected official Airline Star Rating details are displayed online at the  Traveller Website - the Airline Star Ranking section being one of the most frequently visited site areas, with over 1.5 million unique page views per month.

Customers can check airline Product and Service standards according to the detailed, official Star Rating status. Every airline is ranked on the basis of "delivered" front-line Product and Service quality - with Star Ranking levels representing "international" product and service standards. (In the case of "domestic-only" airlines, Star Ranking reflects domestic product and service quality.)

Entry into the Quality Certified airline programme is available to full member airlines.

The detailed Index of Star Ranking subjects is available on application to Skytrax.

Airlines that wish to consider being included in the full Star Ranking Membership programme, and benefit from the associated Competitive Performance and Quality Certification services should contact us.




For further information, please contact :

Mr Edward Plaisted
CEO
SKYTRAX GROUP

Tel  +44-207-016-2197