Additional to these more generic reports produced on a regular basis, we provide specific market / service / product analysis Reports on individual client request.

Report publications are drawn from a mixture of study sources - competitive performance, customer satisfaction surveys, product studies, service and product database etc.


A selection of annual Reports published by Skytrax include :


  Airline of the Year

  Airport of the Year

  World First Class Survey

  World Business Class Survey

  World Economy Class Survey

  Airline Passenger Satisfaction Survey

  Airport Passenger Satisfaction Survey

All Reports are supplied in English language format, unless otherwise agreed with the client for individual publication studies.

Reports are supplied in hard copy or PDF copies.

Report availability and price details are available on request. We are not able to offer reduced rates for Report supply to students or academic establishments, and supply of Reports is generally restricted to airlines, airports, their advisors and ancillary air transport industry suppliers.

For more information about  Skytrax Publications, please contact in the first instance :

Mr Peter Miller
Director Marketing
SKYTRAX GROUP

Email: miller@airlinequality.com