SKYTRAX | Background Information

Established in 1989, SKYTRAX are specialist Research Advisors to the air transport industry. It is a privately owned UK company based in London, with a further office opening in Beijing.

Undertaking Product and Service analysis and Passenger research studies for airlines, airline alliances, airports and related air transport product and service suppliers across the globe, Skytrax have an unrivalled experience and knowledge of these specialist markets.  Product and Service Quality competitive performance evaluations form a major activity, with Skytrax having worked for over 238 airlines and 148 airports in recent years.

As the global leader in air transport research, all Skytrax staff are industry professionals - offering the most diverse, independent and detailed knowledge of this specialist market.

Professional air transport research by air transport professionals is the policy that enables Skytrax to consistently provide the highest standard of airline and airport advisory services.

Edward Plaisted

Airline & Airport Audits, Quality Development & Skytrax Awards

Peter Miller

Marketing, Product & Service Development Management

Chris Harrison

Airline & Airport Audit Global Management

George Stoddard

Product Development & Lounge Design Projects

Mark Webber

Customer Research & Annual Passenger Surveys

For enquiries about any Airline or Airport Audit projects, please contact :

Mr Peter Miller
SKYTRAX RESEARCH
Email: miller@airlinequality.com

Tel  +44-207-016-2197