Quality Certified Airline status is the true and trusted mark of a leading airline......
SKYTRAX introduced the Quality Certified Airline (QCA) programme in
2005 - recognised as the professional, global quality measurement system for airline
"front-line" product and service standards.
Quality Certification is linked to the official Airline Star Ranking and to the
World Airline Quality Audit programmes.
Quality Certified Airlines are subjected to the most exacting Quality
inspection and evaluation across all areas of front-line Product and Service standards - on both Airport and Onboard environments.
Delivering a trusted and proven format of quality analysis to the travel industry worldwide, the QCA programme is widely used as a key competitive
performance and benchmarking tool by the airline industry.
The Quality Certified Airline programme is a valuable and unique tool for airline alliances
seeking to achieve accurate, independent, member airline quality analysis, and
relative performance benchmarking.
The Quality Certified Airline programme evaluations cover more than 750 aspects of
product and service quality. These are assessed to determine qualification for approval
by Skytrax - giving passengers total assurance that Quality Certified Airline status is the true and trusted mark of a leading airline.
For reasons of QCA programme confidentiality, we do not list online detailed capabilities, advantages and necessities to be part of the Quality Certified Airline programme.
We request any airline interested to receive more information about the Quality
Certified Airline programme should contact us :
