Quality Certification is associated with the Skytrax Airline Quality Audit and the official Airline Star Ranking programme.  Quality Approved Airlines are subjected to the most exacting Quality inspection and evaluation across all areas of front-line Product and Service standards - on both Airport and Onboard environments.

The Index of Star Ranking subjects is available on application to Skytrax. Airlines that wish to consider being included in full Star Ranking Membership programme and benefit from associated Competitive Performance and Quality Certification services should contact us.

Delivering a trusted and proven format of quality analysis to the travel industry worldwide, the programme is widely used as a key competitive performance and benchmarking tool by the airline industry.

The Quality Approved Airline programme is a valuable and unique tool for airline alliances seeking to achieve accurate, independent, member airline quality analysis, and relative performance benchmarking.

The Quality Certified Airline programme evaluations cover more than 750 aspects of product and service quality. These are assessed to determine qualification for approval by Skytrax - giving passengers total assurance that Quality Certified Airline status is the true and trusted mark of a leading airline.


For more information contact :

Mr Edward Plaisted
Chairman
SKYTRAX GROUP

Tel  +44-207-016-2197