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Quality Certification is associated with the Skytrax Airline Quality Audit and Airline Star Ranking programme.
Quality Certified Airlines are subjected to the most exacting Quality
inspection and evaluation across all areas of front-line Product and Service standards - on both Airport and Onboard environments.
The Index of Star Ranking subjects is available on application to Skytrax. Airlines that wish to consider being included in full Star Ranking Membership programme and benefit from associated Competitive Performance and Quality
Certification services should contact us.
Delivering a trusted and proven format of quality analysis to the travel industry worldwide, the programme is widely used as a key competitive
performance and benchmarking tool by the airline industry.
The Quality Certified Airline programme is a valuable and unique tool for airline alliances seeking to achieve accurate, independent, member airline quality analysis, and
relative performance benchmarking.
The Quality Certified Airline programme evaluations cover more than 800 aspects of
product and service quality. These are assessed to determine qualification for approval
by Skytrax - giving passengers total assurance that Quality Certified Airline status is the true and trusted mark of a leading airline.
For information please contact :
Mr Peter Miller
Director Marketing
SKYTRAX
Email: miller@airlinequality.com
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